Change Credit Card

Your privacy is our utmost priority and the good news is that we have made changing your card information for your Autoship nice and easy!

Simply log in to your Petstock account and then, click on the 'Account' button, which is located on the top right of the web page.

From the Account dashboard select 'Autoship';

Once you are on the Autoship page, click on 'Edit Order'.

From here you can edit the payment details by clicking on 'Send email to update'. This will send an email to the email address on your account for you to make the changes required. 

Important note: Please do not send us your card details by email or chat. All card information should be updated through your Petstock account which is encrypted for your security.

If you experience any issues whilst trying to update your card details please try using a different device or get in touch with our friendly Customer Experience Team.